Receptionist

Executive · Sells, Arizona
Department Executive
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $16.09/Hour

Position Title: Receptionist

 

Department: Executive/Administration

 

Posted Rate of Pay: $16.09/Hour

 

Exempt / Non-Exempt: Non-Exempt

 

Full Time/Part Time: Full Time

 

Limited to current TOKA employees only: No

 

Documents required to be attached with candidate’s application:

1.      Resume

2.      Tribal ID or Certificate of Indian Blood (CIB)

 

Pre-employment Screening Requirements:

 

The Tohono O’odham Ki:Ki Association conducts pre-employment screening for all positions, which may include a criminal background check, verification of credentials, licenses, certifications, and work history.  In addition, a check of names and identification documents is conducted on all new employees to ensure they are legally authorized to work in the United States.  All employees are required to successfully pass a drug screening test prior to employment; random drug screening tests may be administered post-employment.

 

Summary:

Uses multiline telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.

 

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

  • Retrieves messages from voice mail and forwards to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues passes when required.
  • Updates in/out calendars.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other related tasks as assigned.
  • Calls and/or mails correspondence.
  • Prepares monthly reports as needed.
  • Assists support staff when necessary.
  • Other duties as assigned.


Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Uses reason even when dealing with emotional topics.

  • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal - Maintains confidentiality; Keeps emotions under control.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification.
  • Written Communication - Writes clearly and informatively; Able to read and interpret written information.
  • Leadership - Inspires respect and trust.
  • Business Acumen - Aligns work with strategic goals.
  • Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
  • Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures.
  • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time.
  • Dependability - Keeps commitments.
  • Judgment - Makes timely decisions.
  • Planning/Organizing - Uses time efficiently.
  • Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
  • Quantity - Works quickly.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Math Ability:

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software.

 

Certificates and Licenses:

  • High School Diploma or GED
  • Valid Arizona Driver's License

 

Supervisory Responsibilities:

This job has no supervisory responsibilities.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

The employee must frequently lift and/or move up to 10 pounds.

Specific vision abilities required by this job include Ability to adjust focus.

 

Indian Preference

Preference in filling vacancies is given to qualified Indian applicants in accordance with Section 703(i) of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. §2000e-2(i) (1982) and Tohono O’odham Nation Ordinance 01-85, Section 3, provided the applicant has submitted acceptable proof of Indian preference for employment.


Acknowledgement

I have reviewed and understand the job descriptions and believe them to be accurate and complete. I understand that the Management of the Tohono O’odham Ki:Ki Association retains the right to change the Job Descriptions as it deems necessary. I will follow and adhere to my Job Description to the best of my ability.

 

 

_____________________________________                                                     _____________________________

Employee Signature                                                                          Date

 

Thank You

Your application was submitted successfully.

  • Location
    Sells, Arizona
  • Department
    Executive
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $16.09/Hour